Thanks for the offer, but it would seem that a lot of my frustrations can be put down to an ailing netbook that has finally kicked the bucket today, and refuses to even boot up.
My other problems have been with a Samsung tablet i have. Sometimes i can send a mail from it other times, it will be returned "unable to send" a small problem, but for someone who is not computer literate, i always think "is it me" ?
So it would seem that i will be of to purchase a new laptop on monday, and i will see how i go from there. Thanks again for your offer it's much appreciated.