Tourists Demand Measures to Tackle Illegal Tour Operators & Taxi Drivers
Tan Network 2011-05-05
The Tourism Department reveals the results of a survey of Thai tourism saying that problems of illegal tour operators and taxi drivers needs to be resolved quickly in order to improve the tourism industry.
According to a survey conducted by 5,000 local and foreign tourists around Bangkok, the Tourism Department Director-General, Surapol Sripan says the survey indicated that the problems that have most damaged the image of the Thai tourism industry are cheating by taxi and tuk tuk drivers as well as overcharging foreigners.
The tourists also mentioned that Thais could keep some places cleaner and improve their English skills.
According to the survey, the director-general added that some foreigners also wish to see a smile from immigration bureau officers, more public toilets at tourist attractions and hope that Thailand will maintain its traditional culture forever.
They also indicated a need for more promotion and understanding about Thai culture and lifestyle.
Regarding current problems that are being reported to the Tourism Bureau, Surapol says there are many illegal tour operators promoting tour packages on their websites.
Many tourists were unable to contact the operators after transferring money to them.
Surapol said that the bureau will resolve these problems as soon as possible.
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