Tourist Authority of Thailand traveller assistance details !!!

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Tourist Authority of Thailand traveller assistance details  
: 30 Nov 2008
TOURISM AUTHORITY OF THAILAND (TAT) PROVIDES ASSISTANCE TO STRANDED PASSENGERS

The Minister of Tourism and Sports announced that at this time the related authorities are trying to solve the problem of the landing / departing schedule of the airlines, as well as try to find a location in the centre of Bangkok for passengers to check in and board their respective airlines conveniently. In the meantime, they should let the hotels facilitate them as best as possible until their time of departure.

Due to the Airports of Thailand (AoT)’s suspension of services at Suvarnabhumi International Airport, all inbound and outbound flights were cancelled since 04.00 hrs. during 25-26 November 2008, causing inconvenience to over 3,000 passengers. The stranded passengers who fly with THAI have been accommodated by Thai Airways International.

The Ministry of Tourism and Sports in cooperation with the Tourism Authority of Thailand (TAT), Tourism Council of Thailand (TCT), Association of Thai Travel Agents (ATTA) and Thai Hotels Association (THA) transferred the remaining stranded passengers to the following hotels:

1. Imperial Queen’s Park
Address: 199 Sukhumvit Soi 22, Sukhumvit Road
Khlongtan, Khlongton District, Bangkok 10110
Tel: 02 267 9000 , 02 261 9300

2. Ibis Hotel
Address: 5 Soi Ramkhamhaeng 15, Ramkhamhaeng Rd.,
Bangkok 10240
Tel: 02-308-7888
Contact person: Khun Duangkamol (Tel: 089 892 4851 )

3. Eastin Hotel
Address: 1091/343 New Petchburi Road, Makkasan,
Rajthevee, Bangkok 10400
Tel: 02 651 7600
E-mail: info@eastinbangkokhotel.com

4. Ambassador Hotel Bangkok
Address: 171 Sukhumvit Soi 11, Bangkok 10110
Tel: 02 254 0444
E-mail: info@amtel.com

5. Royal Princess Hotel
Address: 269 Larn Luang Road, Promprab, Bangkok 10110
Tel: 02 281 3088
E-mail: dpllrsvn@dusit.com

6. Jasmin Executive Suites
Address: 2 Soi Prasarnmitr (Sukhumvit Soi 23),
Sukhumvit Rd., Klongtoey-nua, Wattana, Bangkok, 10110
Tel: 02 204 5888
E-mail: sales@jasminecity.com

And others, please contact the Association of Thai Travel Agents (ATTA) (Tel: +66 2 237 6046-8, +66 2 632 7400 – 2), THA (Tel: 02 281 9496 or Hotline Number: 1552), and TCT (Tel: 02 250 5500 ext. 1646).

List of Other Authorized Hotels
http://www.tatnews.org/tat_release/4070.asp
On the basis of assistance, for tourists and travellers who cannot travel to their destination as of 25 November, 2008, till the airport reopens, TAT and the Ministry of Tourism and Sports have provided accommodation and meals, as well as facilitated tourists as much as possible until they are able to return to their destination.

Conditions of Accommodation

1. Tourists cannot reimburse the accommodation and meals for cash.

2. Tourists can stay in the accommodation under the condition that their costs do not exceed 2,000 Baht per day. For any excess, tourists must be responsible and pay themselves.

3. Tourists can only change the place of accommodation that has been arranged by THA and ATTA.

On the other hand, for any tourist whose visa has expired since 26 November, 2008, till the airport reopens, there will be no penalty or charge for overstay from the Immigration Bureau. However, tourists must show their original tickets to avoid being charged.

Since operations at the airport have not yet been resumed, for more information on other flights, please contact the following numbers:
U-Tapao Airport 038-245-595 / 038-245-600

TG
038 605 525

Bangkok Airways 038 245 979

Don Mueang Airport 02-535-1669 / 02-535-1616

Public Relations 02-535-1253

Suvarnabhumi International Airport 02 132 1888 / 02 132 1882

Flight Information 02 132 0000 / 02 132 9328-9

Security Centre 02 132 4310 / 02 132 4000

Chiang Mai International Airport 053 922 100 / 053 922 444

Thai Airways 02 356 1111 / 02 545 4000
02 134 5483-6 / 02 280 0060

Bangkok Airways 02 265 5678

Bangkok Airways Hotline 1771

Nok Air 02 627 2000

Air Asia 02-515-9999
www.airasia.com

PB Air 02-261-0220-5
www.pbair.com

Jetstar Bangkok: 02 267 5125
Australia: 131 538
www.jetstar.com

Tiger Airways 2-649-9688 (Bangkok)
+65-6538-4437 (Singapore)

Finnair 02 634 0238 / 02 634 0239
081 827 0497 (emergency)
+ 35 8 80 09 34 66 (Finland)
www.finnairgroup.com

SAS 02-661-6111
www.flysas.com/th

Air France 001 800 441 071
www.airfrance.co.th

KLM 001 800 441 5560
www.klm.co.th

Austrian Airlines 02 267 0873-6

Turkish Airline 02 231 0300-7

Japan Airline 02 649 9533

Emirates 02 664 1040

Scandinavian Airline 02 645 8200

British Airways 02 627 1701

China Airline 02 250 9880-9

Embassy Information:

China 02 245 0088 / 02 245 7043-4

France 02 657 5100

Germany 02 287 9000

Japan 02 696 3000 / 02 207 8500

Malaysia 02 629 6800

Singapore 02 286 2111 / 02 286 1434

United Kingdom 02 305 8333

United State of America 02 205 4000

Vietnam 02 251 5837-38

Indonesia 02 252 3135-40


For other information, please contact:

Ministry of Foreign Affairs

Emergency Centre (24 Hours) 02-643-5522

Fax 02-643-5521

Tourism Intelligence Unit and Crisis Management Centre (TIC) 02-253-8844 / 02-253-5500

Ministry of Tourism and Sports 1414

Tourism Authority of Thailand 1672

Tourist Police 1155

MAP
Suvarnabhumi International Airport and Don Mueang Airport
Please click to view

Contact information:
International Public Relation Division
Tourism Authority of Thailand
Tel: +66 (0) 2250 5500 ext. 4545-48
Fax: +66 (0) 2253 7419
E-mail: prdiv3@tat.or.th
Web site: www.tatnews.org