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Author Topic: THAI passengers stuck in ash limbo  (Read 5667 times)

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THAI passengers stuck in ash limbo
« on: April 18, 2010, 07:17:57 PM »
THAI passengers stuck in ash limbo 
Bangkok Post: 18 Apr 2010
Eruption strands 11,000
THAI TRAVELLERS LEFT WAITING


More than 11,000 Thai Airways International (THAI) passengers have been stranded worldwide due to the volcanic eruption under the Eyjafjallajokull glacier in Iceland which forced the closure of airspace in Scandinavia and Northern Europe.

THAI is among a number of airlines which cancelled their flights to Europe.

Volcanic ash limits visibility and is capable of knocking out jet engines.

Several thousand passengers were stranded in Asia for a second day yesterday as flights were grounded because of a massive cloud of ash from the volcano that paralysed European airports.

THAI President Piyasvasti Amranand said yesterday there were 11,097 stranded THAI passengers due to cancellations.

There have been 31 inbound and outbound THAI flights in Europe cancelled since Friday from Bangkok to London, Oslo, Copenhagen, Paris, Stockholm, Frankfurt, Zurich, and Munich. Eurocontrol, the air traffic control agency of Europe, has yet to lift its no-fly order in several countries, which is to be updated every six hours.

Mr Piyasvasti said THAI's emergency situation team will meet today to formulate a plan for stranded passengers. Passengers can contact the THAI call centre around the clock for more details at 02-356-1111.

At least 45 flights between Europe and Asia were cancelled yesterday, with the number expected to rise to surpass the previous day's 60 cancellations.

It is unknown when Europe's skies, one of aviation's most congested areas, will be safe again.

It could be more than a week before the chaos is sorted out, warned David Epstein, corporate affairs manager for Qantas, who added its five flights that normally travel to Europe via Asian cities were flying yesterday, but only as far as the Asian stops.

"It's best to put safety before schedule, and where there's any question of volcanic ash being in the air we would prefer to take the safe approach rather than risk it to get flights in," Mr Epstein said in Melbourne.

At Beijing airport, most of the flights to Europe leaving yesterday were called off, including ones to London, Paris, Rome, Frankfurt and Copenhagen.

In Hong Kong, at least one airline, Cathay Pacific, has cancelled some Europe-bound flights for today.

A dozen passengers from South Korea's Incheon International Airport were grounded yesterday.

The Eyjafjallajokull eruption sent ash several kilometres into the air, with winds pushing the plume south and east across Britain, Ireland, Scandinavia and into the heart of Europe.

About 2,000 Qantas customers are stuck in Bangkok, Singapore and Hong Kong. However, they are being offered flights to non-European destinations or back to Australia, Mr Epstein said. Around 100 international customers are being put up in hotels in Australia.

Air New Zealand flights to London also remained cancelled for a second day, with an estimated 2,000 passengers waiting to leave the country.

Taiwan's China Airlines yesterday cancelled a flight to Amsterdam, and the island's EVA Airways also cancelled flights to London and Amsterdam. Travel agents said more than 2,000 Taiwanese passengers were stranded in European airports because of the disruptions.

Hundreds of passengers in the Philippines - many heading to Europe by way of the Middle East - have not been allowed to board their flights, said Octavio Lina, operations manager of Manila's international airport. Japanese carriers had to cancel at least four more flights yesterday after grounding 15 flights with nearly 4,000 passengers on Friday.

http://www.bangkokpost.com/news/local/36219/eruption-strands-11000

------------------

Flights likely to be grounded another 4-5 days

REYKJAVIK - Winds blowing a massive volcanic ash cloud from Iceland to Europe will continue in the same direction for at least two days and could go on until the middle of next week, the Icelandic Meteorological Office said Saturday.

"For the winds of high altitude, we expect more or less the same. The ash will continue to be directed towards Britain and Scandinavia," Teitur Arason, a meteorologist at the Icelandic Meteorological Office, told AFP.

"That's the general situation for the coming days, ... more or less for the next two days or maybe the next four or five days," he said.

French meteorologists agreed.

"The mass of airborne dust will approach on Saturday evening the limits of the Mediterranean and Pyrenees zones," in southern and southwestern France, Meteo France engineer Michel Daloz told AFP.

"On Saturday, at around 9:30 a.m. (0730 GMT), this dust in France stretched along an axis from Bordeaux (in the southwest on the Atlantic coast) to Lyon (in the centre-east)," he said.

With the volcano in Iceland still erupting, the north of France will not be totally spared by the expansion of the dust cloud, Daloz added.

With low pressure developing in southern Spain and Portugal, he said, there is a danger of southerly winds running up against the northerly flow -- with the result that the ash cloud will linger longer, he said.

"Nothing is yet certain and we will have a clearer idea in the afternoon," he said.

The ash is concentrated at a height of 6,000 metres (20,000 feet) -- precisely the altitude through which commercial airliners fly -- rising at points to as high as 11,000 metres, Dalloz said.

Separately, the Eurpean air traffic coordinating agency Eurocontrol warned Saturday that the impact of the spreading ash cloud would go into Sunday morning European time.

"Forecasts suggest that the cloud of volcanic ash will persist and that the impact will continue for at least the next 24 hours," it said in a statement from its Brussels headquarters, referring to Sunday at around 0830 GMT.

- AFP

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Re: THAI passengers stuck in ash limbo
« Reply #1 on: April 20, 2010, 07:12:17 PM »
Cash aid for Thais stranded overseas 
Bangkok Post: 20 Apr 2010
Stuck Thais get cash aid
Embassies in Europe to assist passengers


Thais left stranded in Europe by Iceland's volcanic eruption which has grounded all flights will receive financial assistance until they can return home, the Foreign Ministry says.

Ministry spokesman Vimon Kidchob said yesterday that under Finance Ministry regulations, each Thai embassy could lend money to Thai nationals caught in situations which affect them financially.

If their visas expire while waiting for flights to resume, the embassies will coordinate with the government involved to have the permits extended.

Ms Vimon said it was not known how many Thais had been affected by flight cancellations as the numbers were still being collated. She said assistance could also be provided by the Department of Consular Affairs' Protection of Thai Nationals Abroad Division in addition to the embassies.

Millions of passengers have been affected by the cancellation of flights after Iceland's Eyjafjallajokull volcano erupted and sent massive clouds of ash over most of Europe.

Natt Prathuangsuksri, a Thai traveller stranded in Mannheim, Germany, told the Bangkok Post yesterday she had no idea when she would be able to return to Thailand as airline customer service departments were hard to contact.

She said she had travelled across eastern Europe from Germany to the Czech Republic, Hungary and Austria.

"We heard about the problem at Heathrow airport but didn't think it would affect all of the continent. So we called Lufthansa as well as Frankfurt airport but the lines were busy all the time and then we were facing uncertainty for the whole day," she said.

Apart from cancelled flights and the uncertainty of the situation, some passengers, including herself, would soon have expired visas.

"I guess there are tonnes of passengers here needing help - we are all in an uncertain situation," Ms Natt said. "In fact the sky here [in Mannheim] is clear and there is no sign of any volcanic ash."

Ms Natt said when flights were suddenly cancelled, no passengers received any help from their embassies or the airlines. They had to pay all their expenses themselves.

Maetavarin Maneekulpan, Lufthansa Thailand coordinator, said Lufthansa's measures to support passengers affected by flight cancellations would vary from market to market but they complied with European rules and regulations.

THAI president Piyasvasti Amranand said the problem remained and the airline was still cancelling flights for nine routes in Europe until Thursday.

More than 10,000 THAI passengers are stranded in Bangkok and about 2,500 overseas.

http://www.bangkokpost.com/news/local/36304/stuck-thais-get-cash-aid

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Re: THAI passengers stuck in ash limbo
« Reply #2 on: April 22, 2010, 10:41:57 PM »
THAI resumes Europe and UK flights 
Bangkok Post: 22 Apr 2010
AIRLINE CHAOS
THAI resumes Europe routes


Thai Airways International has resumed nearly all of its flights to Europe as airspace closed by the volcanic eruption in Iceland gradually begins to reopen.

The carrier will add extra flights to help about 30,000 stranded passengers, including about 16,000 in Thailand, to return home.

THAI was offering services to 13 European cities with the exception of Munich late yesterday afternoon.

THAI has been scrambling to get landing and take-off slots at the airports that are now open as other international airlines battle to help clear a massive backlog of passengers.

"It may take days or even weeks to clear the backlog of passengers," Surapol Isarakura na Ayutthaya, head of crisis management at THAI, said yesterday.

International aviation experts also said the backlog of stranded passengers could take airlines weeks to resolve following the eruption of Iceland's Eyjafjallajokull volcano last week.

Ash drifting over Europe has forced the cancellation of more than 95,000 flights since April 15, affecting 1.2 million passengers a day and costing airlines more than 60 billion baht in lost revenue until Tuesday, the International Air Transport Association estimates.

THAI president Piyasvasti Amranand said the disruption to European flights was costing THAI more than 100 million baht a day.

But the resumed THAI flights to Britain might not be through London's Heathrow airport, but through other British airports such as Manchester, Mr Surapol said.

http://www.bangkokpost.com/news/local/36400/thai-resumes-europe-routes

 

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